Privacy Policy

Last updated: February 10, 2026

At TestPrep, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our assessment platform. Please read this policy carefully.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • Profile information (optional)
  • Account credentials
  • Team information (for enterprise users)

Assessment Data

When you take assessments, we collect:

  • Exam responses and answers
  • Time spent on questions
  • Scores and performance metrics
  • Attempt history

Payment Information

For paid services, we collect:

  • Payment amount and currency
  • Transaction details (processed securely through third-party payment gateways)
  • Billing information

Usage Data

We automatically collect information about your use of the platform, including IP address, browser type, device information, and access times.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to comments and questions
  • Generate analytics and insights about assessment performance
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraud

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Payment Processors: We share payment data with third-party payment processors to process transactions
  • Team Members: For enterprise accounts, team administrators may view assessment results of team members
  • Service Providers: We may engage trusted third parties to perform services on our behalf
  • Legal Requirements: We may disclose information if required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or transfer of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and authentication requirements

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your data
  • Export: Request transfer of your data to another service

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content

You can control cookie settings through your browser preferences.

7. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@testprep.com

Website: https://testprep.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.